Customer Service Representative - Aborn Pet Hospital

Elko Veterinary Clinic

Base: $20-25 ph; bonus/equity: performance bonuses...
Not specified (assumed hybrid or onsite based on the nature of the role)
One-year experience in veterinary hospital setting
Strong customer service background
Ability to lift objects weighing 40 pounds
Aborn Pet Hospital is seeking passionate and organized Customer Service Representatives (CSRs) to join their team, offering both full-time and part-time positions. Ideal candidates should have veterinary experience and strong customer service skills, along with a friendly demeanor and a commitment to client satisfaction

Job Summary

  • The role involves answering phones, scheduling appointments, admitting patients, and processing payments while maintaining a warm and welcoming impression for clients.
  • Candidates must demonstrate empathy toward clients, handle emergency situations calmly, and communicate effectively between clients and the veterinary staff.
  • Full-time employees receive a comprehensive benefits package including 401k with match, medical, vision, dental, life insurance, and paid time off.

Matching Summary

Match Score: 85

Aborn Pet Hospital is seeking passionate and organized Customer Service Representatives (CSRs) to join their team, offering both full-time and part-time positions. Ideal candidates should have veterinary experience and strong customer service skills, along with a friendly demeanor and a commitment to client satisfaction.

Salary

Base: $20-25 per hour; Bonus/Equity: Performance bonuses available; Benefits: 401k with match, medical, vision, dental, life insurance, HSA, PTO

Skills & Requirements

Must-have

  • One-year experience in veterinary hospital setting
  • Strong customer service background
  • Ability to lift objects weighing 40 pounds
  • Excellent interpersonal communication skills
  • Ability to stay on task for 8-10 hours

Nice-to-have

  • Experience using electronic medical record system
  • Exceptional can-do friendly personality
  • Desire to learn and develop others
  • Ability to adapt to change quickly
  • Knowledge of veterinary medical terminology

Key Requirements

  • HS Diploma or educational equivalent
  • At least one year of recent experience in a veterinary setting
  • Demonstrated ability to show empathy toward clients

Work Rights

Not specified

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