Front Office Trainee- Palacio De Los Duques Gm

Melia

Madrid, ES
On-site
Check-in and check-out process
Personalized guest attention
Professional phone and email handling
Melia is seeking a Front Office Trainee for its Palacio De Los Duques hotel in Madrid, aimed at students or recent graduates in tourism or hotel management. The role involves customer service tasks such as check-in/check-out, providing information, and assisting guests, with a strong focus on personal and professional development through structured learning paths

Job Summary

  • Forma parte de nuestra comunidad de talentos y desarróllate con las oportunidades que hemos preparado para personas inspiradoras como tú.
  • Realizar el proceso de check-in y check-out, asegurando una atención personalizada y de alta calidad.
  • Oportunidad de adquirir experiencia en un hotel de renombre.

Matching Summary

Match Score: 85

Melia is seeking a Front Office Trainee for its Palacio De Los Duques hotel in Madrid, aimed at students or recent graduates in tourism or hotel management. The role involves customer service tasks such as check-in/check-out, providing information, and assisting guests, with a strong focus on personal and professional development through structured learning paths.

Skills & Requirements

Must-have

  • check-in and check-out process
  • personalized guest attention
  • professional phone and email handling
  • detailed hotel information provision
  • guest request assistance
  • interdepartmental collaboration

Nice-to-have

  • multicultural and diverse environment
  • proactive attitude and willingness to learn
  • passion for hospitality
  • sense of belonging to a great family

Key Requirements

  • Student of Tourism, Hotel Administration or similar
  • High level of Spanish and English
  • Excellent presentation, communication skills
  • Service vocation
  • Teamwork and independent work capacity

Work Rights

Not specified

Tailored Resume

Cover Letter