Sr Associate, Customer Solutions (emea Shift)

S&P Global Energy

Client support for energy products
Experience with salesforce service cloud
Analytical and problem-solving skills
The Global Solutions Team for Horizons energy expansion/transition products is a dynamic, highly motivated, and cohesive group dedicated to delivering exceptional client service

Job Summary

  • The Global Solutions Team for Horizons energy expansion/transition products is a dynamic, highly motivated, and cohesive group dedicated to delivering exceptional client service.
  • This job gives you great chances to learn and grow, both as a person and in your career, becoming an expert in energy and sustainability while working with top industry leaders.
  • S&P Global Energy provides comprehensive benefits including health care coverage, generous time off, continuous learning resources, financial wellness programs, and family-friendly perks.

Matching Summary

The Global Solutions Team for Horizons energy expansion/transition products is a dynamic, highly motivated, and cohesive group dedicated to delivering exceptional client service.

Skills & Requirements

Must-have

  • Client support for energy products
  • Experience with Salesforce Service Cloud
  • Analytical and problem-solving skills
  • Excellent communication skills
  • Knowledge of energy transition data
  • Ability to manage multiple client relationships
  • Flexible to work weekends or holidays

Nice-to-have

  • Passion for customer relationship building
  • Tech savvy with AI concepts
  • Strong team collaboration
  • Adaptability to new technologies
  • Experience in global multicultural environments
  • Organizational and project management skills

Key Requirements

  • Bachelor’s degree in Business, Finance, Economics or related field
  • 1 to 3 years industry experience in energy or financial sectors
  • 1 to 3 years client support or technical support experience
  • Experience using Salesforce or ServiceNow
  • Excellent written and verbal communication
  • Flexible working hours including weekends
  • Knowledge of MS Office and Windows OS

Work Rights

Not specified

Tailored Resume

Cover Letter