Customer Service Representative

Bosch Rexroth Pty. Ltd.

Vernon Hills, IL, United States
Base: $22-$27 ph; bonus/equity: not specified; ben...
On-site
Three to five years business to business customer service experience
Proven track record managing orders and complaints
Proficient in ms office suite
Bosch Rexroth Pty. Ltd. is seeking a Customer Service Representative in Vernon Hills, IL, to provide exceptional support to both internal and external customers. The role involves managing inquiries, processing orders, and addressing customer issues while ensuring a high standard of communication and service

Job Summary

  • The role provides responsive customer support to internal and external clients by addressing inquiries, resolving problems, and processing orders.
  • Employees must utilize company computer programs to enter orders, research billing issues, and document all interactions in the Clientele database.
  • The position requires maintaining working knowledge of products, preparing accurate reports, and supporting outside sales representatives as needed.

Matching Summary

Match Score: 85

Bosch Rexroth Pty. Ltd. is seeking a Customer Service Representative in Vernon Hills, IL, to provide exceptional support to both internal and external customers. The role involves managing inquiries, processing orders, and addressing customer issues while ensuring a high standard of communication and service.

Salary

Base: $22-$27 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Three to five years business to business customer service experience
  • Proven track record managing orders and complaints
  • Proficient in MS Office Suite

Nice-to-have

  • Manufacturing experience or customer service in manufacturing environment
  • Ability to work well under pressure
  • Strong organizational skills and attention to detail

Key Requirements

  • 3-5 years B2B customer service experience
  • Manufacturing background preferred
  • Must be able to speak, read, write, and understand primary workplace language

Work Rights

Not specified

Tailored Resume

Cover Letter