Customer Support Agent (fluent In Spanish) - Freelance Project
Invisible Expert Marketplace
Argentina, Argentina
$5ph
On-site
Bilingual english and spanish
Customer-oriented
Retirement plan support
Provide prompt, accurate, and bilingual support via phone, email, and live chat, ensuring a positive experience for both English and Spanish-speaking customers
Job Summary
Provide prompt, accurate, and bilingual support via phone, email, and live chat, ensuring a positive experience for both English and Spanish-speaking customers.
Assist with account activation, integration troubleshooting, and product-related inquiries, delivering accurate guidance on client's retirement plan offerings.
Utilize Zendesk, Aircall, and internal CRM systems for tracking, managing, and resolving customer interactions.
Matching Summary
Provide prompt, accurate, and bilingual support via phone, email, and live chat, ensuring a positive experience for both English and Spanish-speaking customers.