It Systems And Support Engineer

DataCamp

Portugal
Competitive salary; attractive benefits; yearly le...
On-site
Jamf pro device management
Okta user lifecycle administration
Google workspace and microsoft 365 admin
DataCamp is seeking an IT Systems and Support Engineer to manage daily IT operations while leveraging AI and automation for a global team. The ideal candidate should have strong technical skills in IT support, experience with AI tools, and a proactive, service-oriented approach

Job Summary

  • DataCamp seeks a self-directed IT engineer to own day-to-day operations while leveraging AI and automation to support a 220-person global team.
  • The role requires managing macOS fleets via Jamf Pro, administering Okta and Google Workspace, and maintaining ISO 27001 and SOC 2 compliance evidence.
  • Candidates must be skilled daily users of AI tools like Claude for documentation and debugging, with the ability to build lightweight automations using Python or shell scripts.

Matching Summary

Match Score: 85

DataCamp is seeking an IT Systems and Support Engineer to manage daily IT operations while leveraging AI and automation for a global team. The ideal candidate should have strong technical skills in IT support, experience with AI tools, and a proactive, service-oriented approach.

Salary

Competitive salary; Attractive benefits; Yearly learning budget and equipment refresh

Skills & Requirements

Must-have

  • Jamf Pro device management
  • Okta user lifecycle administration
  • Google Workspace and Microsoft 365 admin
  • macOS fleet troubleshooting
  • ISO 27001 and SOC 2 compliance evidence
  • Daily use of Claude or similar LLMs
  • Python or shell scripting fluency

Nice-to-have

  • Async-native communication style
  • High-closure bias for ticket resolution
  • Experience with Make.com or n8n
  • Entrepreneurial spirit and ownership
  • Security-conscious mindset by default

Key Requirements

  • Hands-on Jamf Pro experience required on day one
  • Proven Okta and SaaS app lifecycle management skills
  • Fluency in basic scripting (shell, Python, or Google Apps Script)

Work Rights

Not specified

Tailored Resume

Cover Letter