Responsible for customer service from hotel entry to exit, assisting with luggage and providing personalized services under established quality and efficiency guidelines
Job Summary
Responsible for customer service from hotel entry to exit, assisting with luggage and providing personalized services under established quality and efficiency guidelines.
Auxiliary tasks in reception and concierge, surveillance of facilities, and control of entrances/exits of objects, merchandise, suppliers, and personnel.
Ensure maximum customer satisfaction during their stay by providing qualified assistance, information, and addressing complaints and claims.
Matching Summary
Responsible for customer service from hotel entry to exit, assisting with luggage and providing personalized services under established quality and efficiency guidelines.