Vendor Service Manager

JLL

New Albany, OH, US
Base: $73,500 - $106,700 annually; bonus/equity: n...
Onsite
Vendor management in facilities operations
Service agreement compliance
Quality audits and vendor performance
JLL is seeking a Vendor Service Manager for their New Albany, OH location, responsible for overseeing third-party service providers to ensure compliance and optimal performance in facilities operations. The ideal candidate should possess strong relationship management skills and a background in vendor management and workplace experience

Job Summary

  • The Vendor Service Manager oversees third-party service providers and ensures compliance with service agreements, quality audits, and vendor performance at a regulated facility.
  • This role provides leadership for workplace experience functions including onsite activities, communication, event support, and customer-facing service delivery.
  • JLL offers a supportive culture with comprehensive benefits prioritizing mental, physical, and emotional health, and promotes inclusivity and belonging across teams.

Matching Summary

Match Score: 85

JLL is seeking a Vendor Service Manager for their New Albany, OH location, responsible for overseeing third-party service providers to ensure compliance and optimal performance in facilities operations. The ideal candidate should possess strong relationship management skills and a background in vendor management and workplace experience.

Salary

Base: $73,500 - $106,700 annually; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, vision, 401(k) with matching, paid parental leave, paid time off

Skills & Requirements

Must-have

  • vendor management in facilities operations
  • service agreement compliance
  • quality audits and vendor performance
  • workplace experience leadership
  • communication with diverse stakeholders
  • safety and regulatory compliance
  • Maximo CMMS usage

Nice-to-have

  • hospitality mindset for workplace experience
  • collaborative environment skills
  • proactive problem-solving
  • customer service orientation
  • knowledge of building systems
  • experience in GMP or GxP environments

Key Requirements

  • experience managing vendors or service contracts
  • proficiency with MS Outlook and Excel
  • ability to work in fast-paced regulated environments
  • experience with CMMS (Maximo preferred)
  • authorization to work in the United States

Work Rights

Must be authorized to work in the United States without sponsorship

Tailored Resume

Cover Letter