This position is responsible for defining, implementing, and managing internal self-administered general liability claims programs to control quality and costs
Job Summary
This position is responsible for defining, implementing, and managing internal self-administered general liability claims programs to control quality and costs.
The role leads day-to-day operations of a multi-line claims unit, overseeing intake, investigation, and resolution while driving cost containment initiatives.
Candidates must demonstrate strong leadership abilities with a proven track record of mentoring adjusters and improving workflow efficiency.
Matching Summary
This position is responsible for defining, implementing, and managing internal self-administered general liability claims programs to control quality and costs.
Skills & Requirements
Must-have
Supervisory experience in insurance claims
General liability claims handling expertise
Team leadership and staff development
Claims quality assurance and audit programs
Settlement authority and reserve decision oversight
Nice-to-have
Strong analytical and critical thinking skills
Effective negotiation and communication abilities
Continuous improvement mindset for claims processes
High-performance team culture building
Early resolution program implementation
Key Requirements
8+ years of work experience in insurance claims
3+ years of previous leadership experience
Bachelor's degree in risk management or related field preferred
State-required insurance licensing
Must be legally permitted to work in the United States
Work Rights
Must be legally permitted to work in the United States