Senior Technical Application Specialist

Epicor Software Corporation

Us
Base: $71,000 - $114,000 usd; bonus/equity: not sp...
Not specified; likely hybrid or fully remote based on industry trends.
5+ years technical application support experience
Proficiency with microsoft sql server
Experience with multi-tier client-server environments
Epicor Software Corporation is seeking to build a talent pipeline for upcoming Senior Technical Application Specialist roles. The ideal candidate will have significant technical expertise, particularly in troubleshooting complex technical issues, and will contribute to enhancing customer satisfaction and team mentorship

Job Summary

  • This role involves troubleshooting and resolving escalated technical issues across multi-tier client-server environments including Microsoft SQL and mobile devices.
  • Candidates will collaborate cross-functionally with development, QA, and product teams to advocate for customer needs and drive process improvements.
  • Joining the talent pipeline offers early access to future openings and opportunities to connect with recruiting teams regarding specialized ERP and WMS roles.

Matching Summary

Match Score: 85

Epicor Software Corporation is seeking to build a talent pipeline for upcoming Senior Technical Application Specialist roles. The ideal candidate will have significant technical expertise, particularly in troubleshooting complex technical issues, and will contribute to enhancing customer satisfaction and team mentorship.

Salary

Base: $71,000 - $114,000 USD; Bonus/Equity: Not specified; Benefits: Comprehensive health, wellness, LinkedIn Learning licenses, mentorship program

Skills & Requirements

Must-have

  • 5+ years technical application support experience
  • Proficiency with Microsoft SQL Server
  • Experience with multi-tier client-server environments
  • Troubleshooting web servers and payment terminals
  • Strong analytical and problem-solving skills

Nice-to-have

  • Mentorship of junior specialists
  • Knowledge of Epicor product lines (Kinetic, CMS)
  • Cross-functional collaboration with development teams
  • Proactive mindset for continuous learning
  • Customer-centric communication abilities

Key Requirements

  • 5+ years in technical application or software support
  • ERP or enterprise system troubleshooting background
  • US location eligibility (pipeline)

Work Rights

Not specified

Tailored Resume

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