The Manager, Customer Experience Operations is responsible for leading operational activities that support Bell Business wireless customers
Job Summary
The Manager, Customer Experience Operations is responsible for leading operational activities that support Bell Business wireless customers.
This role combines people leadership, operational oversight, and strategic execution to drive operational efficiency, customer satisfaction, and employee engagement.
Bell offers a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family.
Matching Summary
The Manager, Customer Experience Operations is responsible for leading operational activities that support Bell Business wireless customers.
Skills & Requirements
Must-have
Operational leadership in customer support
Bilingual in French and English
Strong analytical and problem-solving skills
Nice-to-have
Experience in telecommunications industry
Coaching and developing employees
Fostering a high-performance culture
Key Requirements
Post-secondary education in Management
Experience managing in fast-paced operational environments