Team Leader (french-speaking) - On-site Bm01

Concentrix

Barcelona, Spain
Base: 22.000 euros grosspyear; bonus: up to 3.180 ...
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Bilingual in french and english
Minimum 6 months senior agent experience
Strong people management skills
** Concentrix is seeking a French-speaking Team Leader for an on-site position in Barcelona. The role involves team management, training, recruitment, and customer relations, offering a supportive environment focused on career growth and development. **

Job Summary

  • This role involves monitoring team performance, conducting appraisals, and managing disciplinary issues while fostering staff growth.
  • The company offers full paid training, career development programs, and specialized courses to help employees thrive.
  • Candidates must be proficient or bilingual in French with advanced English skills to handle escalations and maintain client relations.

Matching Summary

Match Score: 75

** Concentrix is seeking a French-speaking Team Leader for an on-site position in Barcelona. The role involves team management, training, recruitment, and customer relations, offering a supportive environment focused on career growth and development. **

Salary

Base: 22.000 euros gross/year; Bonus: up to 3.180 euros gross/year; Benefits: Full paid training, referral bonus, career development program

Skills & Requirements

Must-have

  • Bilingual in French and English
  • Minimum 6 months senior agent experience
  • Strong people management skills
  • Proficient in Excel and IT tools

Nice-to-have

  • Curious and willing to learn
  • Diverse background
  • Change management capacity
  • Customer care excellence

Key Requirements

  • Minimum 6 months experience as senior agent or mentor
  • Fluency in French and advanced English proficiency
  • Experience in team building and leadership

Work Rights

Not specified

Tailored Resume

Cover Letter