Owner Onboarding Specialist

Travel + Leisure Co. International

Base: $23.00 ph; bonus/equity: commissions + bonus...
Onsite
Bachelor degree or equivalent experience
1+ years customer service experience
Strong conflict management skills
Travel + Leisure Co. is seeking an Owner Onboarding Specialist to facilitate the onboarding experience for new vacation ownership clients. The role involves educating owners about club products, managing documentation, and improving retention and compliance metrics

Job Summary

  • The Owner Onboarding Representative serves as a catalyst for the owner onboarding experience by delivering sales document presentations and providing onsite education.
  • This role balances proactive efforts with reactive work to ensure owner satisfaction while meeting quality service standards and compliance goals.
  • The position offers comprehensive health and welfare benefits including medical, dental, vision, 401k with employer match, and paid time off for eligible associates.

Matching Summary

Match Score: 85

Travel + Leisure Co. is seeking an Owner Onboarding Specialist to facilitate the onboarding experience for new vacation ownership clients. The role involves educating owners about club products, managing documentation, and improving retention and compliance metrics.

Salary

Base: $23.00 per hour; Bonus/Equity: Commissions and bonuses included; Benefits: Medical, Dental, Vision, 401k with employer match, Paid Time Off

Skills & Requirements

Must-have

  • Bachelor Degree or equivalent experience
  • 1+ years customer service experience
  • Strong conflict management skills
  • Expert contract standards knowledge
  • Ability to prioritize and organize tasks

Nice-to-have

  • Wyndham sales experience preferred
  • TNL product knowledge expertise
  • Excellent verbal and written communication
  • Ability to influence stakeholders
  • Experience with Workday courses

Key Requirements

  • Bachelor Degree or equivalent combination of education and directly related experience
  • 1 year previous customer service experience
  • 1+ years Wyndham sales experience preferred

Work Rights

Not specified

Tailored Resume

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