Customer Journey Expert - Product Management Ii

ING

Marnix, Netherlands
Fully remote
Customer journey design
Process improvement
Stakeholder collaboration
Designing processes that meet and improve user experience, taking into account regulatory, data and risk requirements

Job Summary

  • Designing processes that meet and improve user experience, taking into account regulatory, data and risk requirements.
  • Translating the bank and tribe strategy to concrete initiatives within the scope of your squad.
  • Enjoy a progressive and agile way of working, where new ideas are valued ahead of convention.

Matching Summary

Designing processes that meet and improve user experience, taking into account regulatory, data and risk requirements.

Skills & Requirements

Must-have

  • Customer journey design
  • Process improvement
  • Stakeholder collaboration
  • Data analysis skills
  • Agile way of working

Nice-to-have

  • Entrepreneurial attitude
  • Innovative thinking
  • Continuous improvement mindset
  • Customer-driven focus

Key Requirements

  • Master or Bachelor degree with relevant experience
  • Fluent in English and Dutch or French
  • Experience with data management/analysis is a plus

Work Rights

Not specified

Tailored Resume

Cover Letter