Endpoint Services Technician

University of Miami

Miami, Florida, United States
Not specified; not specified; comprehensive benefi...
Endpoint device installation and configuration
Network communication problem determination
Help desk ticket management and tracking
The Endpoint Services Technician serves as the first point of contact for determining problems related to endpoint solutions and network issues within the UHealth Information Technology Department

Job Summary

  • The Endpoint Services Technician serves as the first point of contact for determining problems related to endpoint solutions and network issues within the UHealth Information Technology Department.
  • Responsibilities include organizing support requests, monitoring system status, and ensuring timely completion of Service Center tickets while adhering to university policies.
  • The University of Miami offers a comprehensive benefits package including medical, dental, and tuition remission for this full-time staff position.

Matching Summary

The Endpoint Services Technician serves as the first point of contact for determining problems related to endpoint solutions and network issues within the UHealth Information Technology Department.

Salary

Not specified; Not specified; Comprehensive benefits package including medical, dental, tuition remission

Skills & Requirements

Must-have

  • Endpoint device installation and configuration
  • Network communication problem determination
  • Help desk ticket management and tracking
  • Software driver verification and updates
  • Hardware decommissioning procedures

Nice-to-have

  • Ability to work evenings nights and weekends
  • Commitment to University core values
  • Collaborative environment teamwork skills
  • High attention to detail in assignments
  • Discretion with confidential information

Key Requirements

  • High school diploma or equivalent
  • Minimum 1 year of relevant experience
  • Proficiency in Microsoft Office software

Work Rights

Not specified

Tailored Resume

Cover Letter