Customer Support Specialist (917)

ABC Supply

Beloit, WI, United States
Handling routine customer service inquiries
Excellent written/verbal communication
Problem-solving skills
ABC Supply is North America’s largest wholesale distributor of exterior and interior building products and is proud to be an employee-first company

Job Summary

  • ABC Supply is North America’s largest wholesale distributor of exterior and interior building products and is proud to be an employee-first company.
  • This position is a fast paced, cross-functional support role responsible for handling routine customer service inquiries via phone, chat, and email, researching customer payments, and processing payments.
  • Benefits may include health, dental, and vision coverage, 401(k) with company match, paid time off, and employer-paid disability and life insurance.

Matching Summary

ABC Supply is North America’s largest wholesale distributor of exterior and interior building products and is proud to be an employee-first company.

Skills & Requirements

Must-have

  • handling routine customer service inquiries
  • excellent written/verbal communication
  • problem-solving skills
  • accepting and processing customer payments
  • researching customer payment details

Nice-to-have

  • strong understanding of accounting principles
  • employee-first company culture
  • cross-functional support role
  • self-motivated
  • time management skills

Key Requirements

  • 1-2 years Help Desk or Customer Service experience
  • Excellent Customer Service skills
  • Detail orientated & thorough
  • Great Organization and Research Skills
  • Experience with accepting large volumes of incoming calls and emails

Work Rights

Not specified

Tailored Resume

Cover Letter