Technical Go-live Readiness Manager

Workday

4+ years technical support experience
Erp system performance expertise
Customer-facing deployment management
The role combines technical expertise, project management, and customer relations to ensure successful performance testing and transition to production for large deployments

Job Summary

  • The role combines technical expertise, project management, and customer relations to ensure successful performance testing and transition to production for large deployments.
  • As the voice of the customer, the manager takes full ownership of engagements, building strong relationships with customers and implementation partners while driving issue resolution.
  • Workday is a Fortune 500 company offering a culture rooted in integrity, empathy, and shared enthusiasm where employees are trusted to take risks and grow.

Matching Summary

The role combines technical expertise, project management, and customer relations to ensure successful performance testing and transition to production for large deployments.

Skills & Requirements

Must-have

  • 4+ years technical support experience
  • ERP system performance expertise
  • Customer-facing deployment management

Nice-to-have

  • Crisis management experience
  • Strong storytelling abilities
  • HR and Payroll application knowledge

Key Requirements

  • BS or MS in Technical Degree
  • 4+ years complex software support
  • 4+ years ERP performance consulting

Work Rights

Not specified

Tailored Resume

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