COMBUILDER PTE LTD is seeking an IT Operations Specialist to manage service desk operations, ensuring effective incident management and system monitoring. This role involves working shifts, including weekends and public holidays, to provide continuous support for IT operations in Singapore
Job Summary
The role serves as the single point of contact for all incidents, service requests, and escalations within the IT department.
Responsibilities include daily monitoring of data centre rack equipment and managing the movement of assets for off-site storage.
Candidates must be available to work 12-hour shifts covering weekends and public holidays while adhering to strict SLAs.
Matching Summary
Match Score: 75
COMBUILDER PTE LTD is seeking an IT Operations Specialist to manage service desk operations, ensuring effective incident management and system monitoring. This role involves working shifts, including weekends and public holidays, to provide continuous support for IT operations in Singapore.
Skills & Requirements
Must-have
Service Desk incident management
Data centre equipment monitoring
12-hour shift availability including weekends
Liaise with L1 and L2 Engineers
Manage 2FA tokens
Nice-to-have
Strong communication skills for customer interaction
Experience with ticketing systems
Ability to handle portable media storage logistics
Key Requirements
Availability for 12-hour shifts on weekends and public holidays