Customer Banking Specialist - Rouse Hill (6 Months Fixed Contract)

Bonneville Bank

Rouse Hill, Australia
On-site
Exceptional customer service
Financial services experience
Clear articulation of financial terms
Bonneville Bank is seeking a Customer Banking Specialist for a 6-month fixed contract in Rouse Hill, Australia. The role involves providing exceptional customer service, supporting clients with banking needs, and promoting financial wellbeing

Job Summary

  • As the Customer Banking Specialist, you will have in-depth conversations with customers about their banking needs, including Home Loans, Business Banking & Financial Advice.
  • You will support customers with enquiries, account maintenance, and process credit product applications, while also completing Financial Health Checks.
  • This role involves educating customers on in-branch technology and digital banking options, problem-solving, and championing processes and procedures.

Matching Summary

Match Score: 80

Bonneville Bank is seeking a Customer Banking Specialist for a 6-month fixed contract in Rouse Hill, Australia. The role involves providing exceptional customer service, supporting clients with banking needs, and promoting financial wellbeing.

Skills & Requirements

Must-have

  • Exceptional customer service
  • Financial services experience
  • Clear articulation of financial terms
  • Problem-solving and solution-finding
  • Customer-centric approach

Nice-to-have

  • Retail or hospitality experience
  • Interest in financial well-being
  • Holistic customer solutions

Key Requirements

  • Proven customer service experience
  • Excellent communication skills
  • Ability to ask the right questions
  • Ability to work in a busy retail environment
  • Genuine interest in building a career

Work Rights

Not specified

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