Huoltoneuvoja / Työnjohtaja

Scania CV AB

Kokkola, FI
On-site
Customer service process management
Workshop operations management
Proactive customer contact
Scania CV AB is seeking a Huoltoneuvoja / Työnjohtaja for their Kokkola service center. The role involves overseeing repair shop operations, ensuring high-quality customer service, and leading a team while fostering a safe and efficient working environment

Job Summary

  • As a Workshop Manager, you will be responsible for the workshop's operations and service development, leading your team result-oriented and responsibly.
  • As a Service Advisor, you will proactively ensure the smoothness of the customer service process from the first customer contact to invoicing.
  • We offer you the opportunity to work with a well-known and strong brand, challenging and responsible work, and modern tools and systems.

Matching Summary

Match Score: 85

Scania CV AB is seeking a Huoltoneuvoja / Työnjohtaja for their Kokkola service center. The role involves overseeing repair shop operations, ensuring high-quality customer service, and leading a team while fostering a safe and efficient working environment.

Skills & Requirements

Must-have

  • Customer service process management
  • Workshop operations management
  • Proactive customer contact
  • Develop service and repairs
  • Ensure customer expectations are met

Nice-to-have

  • Solution-oriented attitude
  • Good communication skills
  • Flexible and responsible approach
  • Team player mentality
  • Interest in the industry

Key Requirements

  • Technical education or expertise
  • Minimum B class driver's license
  • Good Finnish language skills
  • Experience in automotive or transport sector
  • Knowledge of heavy vehicles

Work Rights

Not specified

Tailored Resume

Cover Letter