Customer Service Specialist

Hunter Douglas

Rydalmere, Australia
On-site
Field queries via phone and e-mail
Order parts and samples
Investigating repairs and processing paperwork
Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products

Job Summary

  • Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products.
  • Responsibilities include fielding queries, advising customers on order status, processing returns, and investigating repairs.
  • Perks include on-site parking, hybrid work, and generous discounts on premium products.

Matching Summary

Hunter Douglas is the world’s leading manufacturer of window coverings and a major manufacturer of architectural products.

Skills & Requirements

Must-have

  • Field queries via phone and e-mail
  • Order parts and samples
  • Investigating repairs and processing paperwork
  • Follow up on urgent orders

Nice-to-have

  • Driven, intelligent, creative, and entrepreneurial
  • Supportive, collaborative team environment
  • Generous discounts on premium products

Key Requirements

  • Previous experience in product-based Customer Service
  • Excellent customer service and telephone skills
  • Strong organisational skills
  • Excellent written and verbal communication skills
  • Excellent time management
  • High level of initiative and self-motivation

Work Rights

Not specified

Tailored Resume

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