Serasa Experian is seeking a Junior Collections Analyst to manage customer accounts, ensuring accurate payment processing and financial reconciliations while providing excellent customer service. The ideal candidate should have prior experience in collections or financial back-office roles, strong communication skills, and a commitment to confidentiality and ethics
Job Summary
The role involves managing a client portfolio with a focus on accurate payment posting, financial reconciliations, and credit bureau reporting.
Candidates will handle customer inquiries regarding debts, payments, and negotiations while ensuring compliance with current legislation.
The company is recognized as one of the best places to work, offering a culture that values diversity, well-being, and professional growth.
Matching Summary
Match Score: 85
Serasa Experian is seeking a Junior Collections Analyst to manage customer accounts, ensuring accurate payment processing and financial reconciliations while providing excellent customer service. The ideal candidate should have prior experience in collections or financial back-office roles, strong communication skills, and a commitment to confidentiality and ethics.
Skills & Requirements
Must-have
Experience in debt collection activities
Knowledge of financial reconciliation processes
Proficiency in Excel for data analysis
Understanding of credit bureau negative listing procedures
Nice-to-have
Strong verbal and written communication skills
Ethical posture with focus on confidentiality
Ability to work under pressure with high volume
Proactive approach to process improvement
Key Requirements
Higher education degree in Administration, Accounting, or Finance
Prior experience in collections or accounts receivable