Technical Support Engineer - University Graduate 2026

Verkada

San Mateo, United States
Base: $44—$54 usd; bonus/equity: not specified; be...
On-site
Full-stack troubleshooting
Network, hardware, software, electrical issues
Customer issue ownership
Verkada is seeking a Technical Support Engineer who will assist enterprise customers with their cloud-managed security products. The role requires a technical background, strong problem-solving skills, and effective communication abilities, with the position based on-site in San Mateo, CA

Job Summary

  • Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform.
  • As a member of our Technical Support Engineering team, you will solve technical issues and advise customers on our platform.
  • Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families.

Matching Summary

Match Score: 75

Verkada is seeking a Technical Support Engineer who will assist enterprise customers with their cloud-managed security products. The role requires a technical background, strong problem-solving skills, and effective communication abilities, with the position based on-site in San Mateo, CA.

Salary

Base: $44—$54 USD; Bonus/Equity: Not specified; Benefits: Comprehensive wellness perks, benefits, and resources

Skills & Requirements

Must-have

  • Full-stack troubleshooting
  • Network, hardware, software, electrical issues
  • Customer issue ownership
  • Collaboration with Engineering and Product

Nice-to-have

  • Scalable tool and process building
  • Staying up to date on technologies

Key Requirements

  • Bachelor's or Master's degree in a technical discipline
  • Coursework in computer networking, Linux, electronics, or coding languages
  • Strong communication and problem-solving skills
  • Ability to work in a team environment
  • Industry certifications are a plus

Work Rights

Not specified

Sponsorship: available

Tailored Resume

Cover Letter