Technical Account Manager

Rithum

Remote
**
Technical account management
Client technical guidance
Platform implementation strategies
** Rithum is seeking a Technical Account Manager to provide strategic technical guidance and support to enterprise clients in a remote capacity. The ideal candidate will have experience in technical account management within a B2B SaaS environment, focusing on e-commerce solutions. **

Job Summary

  • As a Technical Account Manager (TAM), you will deliver strategic technical guidance and executional support to enterprise and strategic clients throughout their journey with Rithum.
  • Own the resolution of complex technical issues in collaboration with Product, Engineering, and Client Success Enginering teams.
  • We offer career opportunities aligned to your ambitions and talents, with comprehensive benefits and wellness plans.

Matching Summary

Match Score: 75

** Rithum is seeking a Technical Account Manager to provide strategic technical guidance and support to enterprise clients in a remote capacity. The ideal candidate will have experience in technical account management within a B2B SaaS environment, focusing on e-commerce solutions. **

Skills & Requirements

Must-have

  • Technical account management
  • Client technical guidance
  • Platform implementation strategies
  • Technical issue resolution
  • Client and internal team communication

Nice-to-have

  • Strategic technical advisor
  • Forward-looking recommendations
  • Cross-functional team navigation
  • SaaS deployment models

Key Requirements

  • 2+ years of experience in technical account management, implementation, solutions engineering, or e-commerce within a B2B SaaS environment
  • Proven experience supporting enterprise or strategic clients
  • Strong proficiency using Excel
  • Strong understanding of channel requirements, data mapping, and feed architecture
  • Demonstrated ability to manage technical projects
  • Proficiency in platforms such as Salesforce, JIRA, or similar workflow/project tracking tools

Work Rights

Not specified

Tailored Resume

Cover Letter