Sr. Representative, Talent Sourcing

Concentrix

Guatemala City, Guatemala
Onsite
Customer service experience in bpo environment
Candidate facing experience required
Pre-screening interview skills
The Sr. Representative is responsible for identifying and pre-screening qualified candidates to maintain a healthy hiring pipeline

Job Summary

  • The Sr. Representative is responsible for identifying and pre-screening qualified candidates to maintain a healthy hiring pipeline.
  • Daily duties include reviewing job boards, conducting pre-screening interviews, and updating sourcing databases via SharePoint and MS Forms.
  • The role involves analyzing competitor talent strategies to provide informed inputs for the Marketing Department's internal sourcing strategy.

Matching Summary

The Sr. Representative is responsible for identifying and pre-screening qualified candidates to maintain a healthy hiring pipeline.

Skills & Requirements

Must-have

  • Customer service experience in BPO environment
  • Candidate facing experience required
  • Pre-screening interview skills
  • Lead processing from sourcing channels
  • Excel proficiency for data management

Nice-to-have

  • General marketing or digital marketing knowledge
  • Competitor talent attraction analysis
  • Social media monitoring capabilities
  • Strong interpersonal communication skills

Key Requirements

  • 6 months customer service experience in BPO environment
  • Intermediate knowledge of Office Suite with emphasis on Excel
  • Excellent oral and written communication skills
  • Professional phone manner and attention to detail

Work Rights

Not specified

Tailored Resume

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