Regional Manager Of Customer Success

Megaport

London, United Kingdom
On-site
Customer success managers
Customer satisfaction
Customer retention
Megaport is the global leader in Network as a Service (NaaS), transforming how businesses connect to the cloud, data centers, and each other

Job Summary

  • Megaport is the global leader in Network as a Service (NaaS), transforming how businesses connect to the cloud, data centers, and each other.
  • The Regional Manager will lead a team of Customer Success Managers focused on driving customer satisfaction, expansion, and retention.
  • We are committed to increasing representation in the tech industry and welcome applicants from all backgrounds.

Matching Summary

Megaport is the global leader in Network as a Service (NaaS), transforming how businesses connect to the cloud, data centers, and each other.

Skills & Requirements

Must-have

  • Customer Success Managers
  • customer satisfaction
  • customer retention
  • customer experience
  • upsell and cross-sell opportunities

Nice-to-have

  • collaborative environment
  • problem solvers
  • curiosity fuels growth
  • customer centric approach

Key Requirements

  • Reporting to the Sr. Director of Customer Success – NAM & EMEA

Work Rights

Not specified

Tailored Resume

Cover Letter