Technical And Business Analyst

Deutsche Services Polska Sp. z o.o.

Warsaw, Poland
Hybrid
End-to-end application setup
Core banking system administration
Remote end user support
The Technology Service Analyst will play a pivotal role in delivering high-quality technical support and services to various departments of Deutsche Bank DBU

Job Summary

  • The Technology Service Analyst will play a pivotal role in delivering high-quality technical support and services to various departments of Deutsche Bank DBU.
  • Key responsibilities include ownership of local applications, administration of the core banking system, remote support to end users, and managing incidents through an IT service management platform.
  • The role offers a B2B contract for 12 months with the possibility to extend, opportunities for career development, and flexible working arrangements including hybrid remote work.

Matching Summary

The Technology Service Analyst will play a pivotal role in delivering high-quality technical support and services to various departments of Deutsche Bank DBU.

Skills & Requirements

Must-have

  • end-to-end application setup
  • core banking system administration
  • remote end user support
  • IT service management platform
  • system updates and patches
  • daily operational procedures
  • IT infrastructure projects

Nice-to-have

  • proactive problem-solving
  • strong customer service orientation
  • effective communication skills
  • passion for technology
  • networking and collaboration

Key Requirements

  • Project management skills
  • Network technologies knowledge
  • Windows Server administration
  • Local application software installation
  • SQL queries basic knowledge
  • Oracle basic knowledge
  • Office 365 advanced user
  • Native Ukrainian proficiency
  • Professional English proficiency

Work Rights

Not specified

Tailored Resume

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