Application Support Services

Airi Quideer

Bachelor's degree in computer science or related field
Understanding of service management tools
Knowledge of itil capacity and availability management
The role involves planning and controlling all activities related to Service/Product Delivery to maintain operational integrity

Job Summary

  • The role involves planning and controlling all activities related to Service/Product Delivery to maintain operational integrity.
  • Candidates must monitor performance KPIs and manage changes while collaborating closely with Customer Service.
  • The company is committed to building a diverse and inclusive workplace that embraces global cultures.

Matching Summary

The role involves planning and controlling all activities related to Service/Product Delivery to maintain operational integrity.

Skills & Requirements

Must-have

  • Bachelor's degree in Computer Science or related field
  • Understanding of service management tools
  • Knowledge of ITIL Capacity and Availability Management
  • Experience with logical CMDB methods
  • Minimum 1 year of relevant experience

Nice-to-have

  • Collaboration with Customer Service teams
  • Focus on operational integrity
  • Commitment to diversity and inclusion

Key Requirements

  • Bachelor's degree in Computer Science, Information Security, or related field
  • At least 1+ year of experience
  • Good understanding of IT services and service readiness

Work Rights

Not specified

Tailored Resume

Cover Letter