Patient Service Representative (psr) Lead - Specialty Clinics

Callowayhealth

Base: $21.85 - $32.80 ph; bonus/equity: not specif...
**
Patient registration and scheduling
Staff training and work direction
Insurance verification and payment processing
** The Patient Service Representative (PSR) Lead position at Calloway Health involves managing patient service operations for specialty clinics, focusing on staff training, coordination, and patient interactions. Candidates should possess strong leadership skills, customer service experience, and a foundational knowledge of medical terminology. **

Job Summary

  • This role acts as a resource to patient services staff by providing training, scheduling, and leadership support while assisting with human resource responsibilities.
  • Advocate Health offers a comprehensive suite of total rewards including competitive compensation, benefits, retirement plans, and educational assistance programs.
  • Advocate Health is a nationally recognized nonprofit integrated health system serving nearly 6 million patients with expertise in multiple specialized medical fields.

Matching Summary

Match Score: 75

** The Patient Service Representative (PSR) Lead position at Calloway Health involves managing patient service operations for specialty clinics, focusing on staff training, coordination, and patient interactions. Candidates should possess strong leadership skills, customer service experience, and a foundational knowledge of medical terminology. **

Salary

Base: $21.85 - $32.80 per hour; Bonus/Equity: Not specified; Benefits: Comprehensive benefits including health, retirement, and paid time off

Skills & Requirements

Must-have

  • patient registration and scheduling
  • staff training and work direction
  • insurance verification and payment processing
  • leadership and team delegation skills
  • customer service and interpersonal communication
  • intermediate computer and data entry skills

Nice-to-have

  • problem solving and decision making
  • knowledge of medical terminology
  • organizational skills in fast paced environment
  • experience with Microsoft Office applications

Key Requirements

  • High School Graduate
  • 3 years customer service or leadership experience
  • No licensure or certification required

Work Rights

Not specified

Tailored Resume

Cover Letter