Customer Service Representative

Rivermist Pet Lodge

Brinklow, MD, United States
Base: $18.00ph doe; tips: yes; benefits: pyrt-time...
On-site
Answer phones with a smile
Multi-tasking like a pro
Handling cash and cards
Rivermist Pet Lodge is seeking a Customer Service Representative who is passionate about both pets and customer service. The ideal candidate should be able to multitask effectively in a lively environment while providing exceptional service to pet owners

Job Summary

  • We are revolutionizing the pet industry and are looking for a Customer Service Representative who can make every client feel like a VIP.
  • Responsibilities include welcoming pet parents, answering phones, managing check-ins/check-outs, handling payments, and ensuring facility cleanliness.
  • Pay starts at $18.00/hour DOE + tips, with part-time health, mental health, and telehealth benefits.

Matching Summary

Match Score: 85

Rivermist Pet Lodge is seeking a Customer Service Representative who is passionate about both pets and customer service. The ideal candidate should be able to multitask effectively in a lively environment while providing exceptional service to pet owners.

Salary

Base: $18.00/hour DOE; Tips: Yes; Benefits: Part-time health, mental health, and telehealth benefits

Skills & Requirements

Must-have

  • answer phones with a smile
  • multi-tasking like a pro
  • handling cash and cards
  • responding to complaints with patience
  • keeping the lobby clean

Nice-to-have

  • fluent in human and hound
  • people-person and pet-person
  • cool under pressure

Key Requirements

  • 1+ year of customer service experience preferred
  • High school diploma or equivalent required
  • Availability on evenings, weekends, and holidays required
  • Must be able to lift 40 lbs

Work Rights

Not specified

Tailored Resume

Cover Letter