Backoffice Support Employee

VELUX

Fully remote
Fluent in french and dutch
Customer service experience
Resolving product-related inquiries
VELUX is seeking a Backoffice Support Employee to join their team, focusing on customer service and communication. The ideal candidate should be fluent in French and Dutch, with a passion for helping others and providing tailored solutions

Job Summary

  • As a Support Back Office Employee, you will be the first point of contact for our customers.
  • You’ll answer their questions, you analyse their questions and provide tailored offers.
  • A bright working environment with modern, newly renovated offices, offering 2 days of remote work per week.

Matching Summary

Match Score: 85

VELUX is seeking a Backoffice Support Employee to join their team, focusing on customer service and communication. The ideal candidate should be fluent in French and Dutch, with a passion for helping others and providing tailored solutions.

Skills & Requirements

Must-have

  • fluent in French and Dutch
  • customer service experience
  • resolving product-related inquiries
  • recommend the right products

Nice-to-have

  • English is a plus
  • technical skills or understanding
  • flexible and eager to learn
  • adapt during busier periods

Key Requirements

  • fluent in French and Dutch
  • experience in customer service
  • strong affinity for written communication
  • passion for resolving product inquiries

Work Rights

Not specified

Tailored Resume

Cover Letter