Lead Renewals & Customer Success Manager (german Speaking)

Cultureamp

London, United Kingdom
Not specified; competitive compensation pyckage me...
On-site
Native german speaker
7+ years saas experience
Enterprise account management
This role involves owning a book of Enterprise customers across the DACH region as their primary strategic advisor

Job Summary

  • This role involves owning a book of Enterprise customers across the DACH region as their primary strategic advisor.
  • The company offers benefits including Employee Share Options, a monthly Camper Life Allowance, and quarterly wellbeing pauses.
  • Candidates are expected to lead complex contract negotiations and drive product adoption to secure on-time renewals.

Matching Summary

This role involves owning a book of Enterprise customers across the DACH region as their primary strategic advisor.

Salary

Not specified; Competitive compensation package mentioned

Skills & Requirements

Must-have

  • Native German speaker
  • 7+ years SaaS experience
  • Enterprise account management
  • Complex contract renewals
  • SaaS metrics proficiency

Nice-to-have

  • HR or People & Culture background
  • Mentorship and coaching skills
  • Collaborative team approach
  • Creative problem solving
  • Diversity of thought

Key Requirements

  • 7+ years in Customer Success or Renewals
  • Native German language proficiency
  • Experience with Salesforce and Vitally
  • Track record of managing million-dollar renewals

Work Rights

Not specified

Tailored Resume

Cover Letter