Service Owner

Sanofi

Hyderabad, India
Application management
Service delivery
Itsm practices
Sanofi has embarked on an ambitious digital transformation journey, with a strong focus on accelerating data-driven innovation and the adoption of Artificial Intelligence (AI) and Machine Learning (ML) to enhance R&D, manufacturing, and commercial performance

Job Summary

  • Sanofi has embarked on an ambitious digital transformation journey, with a strong focus on accelerating data-driven innovation and the adoption of Artificial Intelligence (AI) and Machine Learning (ML) to enhance R&D, manufacturing, and commercial performance.
  • You’ll contribute to shaping Sanofi’s global digital future, collaborating closely within our expanding Hyderabad hub.
  • You are experienced person in application management with deep hands-on experience.

Matching Summary

Sanofi has embarked on an ambitious digital transformation journey, with a strong focus on accelerating data-driven innovation and the adoption of Artificial Intelligence (AI) and Machine Learning (ML) to enhance R&D, manufacturing, and commercial performance.

Skills & Requirements

Must-have

  • Application Management
  • Service Delivery
  • ITSM practices
  • Agile, cross-functional environments
  • Service management tools (ServiceNow)
  • ITIL framework

Nice-to-have

  • Continuous improvement
  • Data integrity
  • Measurable business value
  • Leadership maturity
  • Healthcare or life sciences domain

Key Requirements

  • Bachelor’s or Master’s degree
  • 12+ years of experience in IT Service Management
  • Significant experience in application management
  • Experience with service management tools
  • Familiarity with change management processes
  • Experience managing external service providers
  • Strong project management skills

Work Rights

Not specified

Tailored Resume

Cover Letter