Customer Success Manager

DXC Technology UK

Brindabella Business Park, Australian Capital Territory, Australia
End-to-end client success
Delivery governance
Client satisfaction
Accountable for end-to-end client success for an Australian Defence account, spanning CES and GIS services

Job Summary

  • Accountable for end-to-end client success for an Australian Defence account, spanning CES and GIS services.
  • Owns delivery governance, client satisfaction, renewal readiness, commercial outcomes, and value realisation, while operating within Australian Government/Defence security and assurance requirements.
  • DXC Technology offers competitive remuneration, benefits, training, and career opportunities, including extensive resources for onboarding and development.

Matching Summary

Accountable for end-to-end client success for an Australian Defence account, spanning CES and GIS services.

Skills & Requirements

Must-have

  • end-to-end client success
  • delivery governance
  • client satisfaction
  • renewal readiness
  • commercial outcomes
  • value realisation
  • Australian Defence account

Nice-to-have

  • strategic Microsoft partnership
  • cutting-edge of technology
  • fostering an inclusive environment
  • people first philosophy

Key Requirements

  • Must be a citizen to apply
  • NV 1 clearance required
  • 7+ years in client-facing account leadership
  • Experience delivering into Australian Government
  • Comfort operating with security requirements
  • Proven management of complex enterprise accounts

Work Rights

Must be an Australian citizen

Tailored Resume

Cover Letter