Customer Service Representative

PLS

New York City, NY, United States
Base: $17—$18 usd; bonus/equity: not specified; be...
On-site
Superior customer service delivery
Educate customers on products
Compliance with regulations
PLS is seeking a Customer Service Representative in New York City to provide exceptional service and educate customers about their financial products. The ideal candidate will have prior customer service experience and possess strong communication skills

Job Summary

  • Customer Service Representatives are the primary point of contact with our customers and are accountable for delivering superior customer service.
  • Responsibilities include educating customers on company products and services, ensuring transaction compliance, and maintaining a balanced cash drawer.
  • Benefits for eligible team members include medical/dental/vision, 401(k), vacation, opportunities for advancement, and ongoing training.

Matching Summary

Match Score: 85

PLS is seeking a Customer Service Representative in New York City to provide exceptional service and educate customers about their financial products. The ideal candidate will have prior customer service experience and possess strong communication skills.

Salary

Base: $17—$18 USD; Bonus/Equity: Not specified; Benefits: medical/dental/vision, 401(k), vacation

Skills & Requirements

Must-have

  • superior customer service delivery
  • educate customers on products
  • compliance with regulations
  • maintain balanced cash drawer
  • accurate transaction completion
  • point-of-sale system usage

Nice-to-have

  • English/Spanish bilingual skills
  • professional appearance and demeanor
  • integrity and honesty
  • teamwork and collaboration

Key Requirements

  • Previous customer service experience preferred
  • Ability to engage with customers
  • Strong verbal communication skills
  • Attention to detail and multitasking ability
  • Flexible work hours including weekends and holidays
  • English fluency required

Work Rights

Not specified

Tailored Resume

Cover Letter