Front Of House Shift Lead - Big Sur

Bigsurlodge

Big Sur, CA, United States
18.50 usd hourly; not specified; not specified ph
On-site
Ensure guest satisfaction
Handle guest complaints
Monitor dining area setup
The job posting is for a Front Of House Shift Lead position at Big Sur Lodge, where the candidate will assist in managing food and beverage operations, ensuring exceptional customer service, and supervising staff. The role requires experience in management and strong customer service skills, along with physical demands related to the hospitality environment

Job Summary

  • A Food and Beverage Supervisor assists the Manager in all aspects of unit operations and floor management, including food, beverage, equipment, and property to facilitate the fulfillment of financial goals and company initiatives.
  • Ensure complete guest satisfaction at all times and handle guests’ complaints and solve them according to customer service standards.
  • Maintain and ensure safe facility environment including standards for maintenance and upkeep of unit’s equipment, food production and handling, cooking, housekeeping, sanitation, dress, cash control, and employee hygiene.

Matching Summary

Match Score: 85

The job posting is for a Front Of House Shift Lead position at Big Sur Lodge, where the candidate will assist in managing food and beverage operations, ensuring exceptional customer service, and supervising staff. The role requires experience in management and strong customer service skills, along with physical demands related to the hospitality environment.

Salary

18.50 USD Hourly; Not specified; Not specified

Skills & Requirements

Must-have

  • Ensure guest satisfaction
  • Handle guest complaints
  • Monitor dining area setup
  • Maintain safe facility environment
  • Interact with diverse people

Nice-to-have

  • Cultivate team environment
  • Assist in staff development
  • Work in a fast-paced environment

Key Requirements

  • 2 years of related management experience
  • High School Diploma or GED preferred
  • Bachelor's or Business Degree preferred
  • Food Safety Certified a plus

Work Rights

Not specified

Tailored Resume

Cover Letter