Cx Consultant (chinese Speaking)

Maersk

Chinese language speaking proficiency
Customer channel management experience
Case management and dispute resolution skills
This role focuses on providing comprehensive customer services after onboarding within the Maersk environment

Job Summary

  • This role focuses on providing comprehensive customer services after onboarding within the Maersk environment.
  • The position involves managing customer channels, handling cases, and overseeing contract and dispute management activities.
  • Maersk is committed to a diverse and inclusive workplace that embraces different styles of thinking.

Matching Summary

This role focuses on providing comprehensive customer services after onboarding within the Maersk environment.

Skills & Requirements

Must-have

  • Chinese language speaking proficiency
  • Customer channel management experience
  • Case management and dispute resolution skills

Nice-to-have

  • Individual contributor with technical knowledge
  • Ability to influence tactical decisions
  • Coaching and mentoring capabilities

Key Requirements

  • Previous work experience in related area
  • Practical knowledge via advanced education
  • Fluency in Chinese language required

Work Rights

Not specified

Tailored Resume

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