Senior Customer Service Representative With Italian Language

Medtronic UK

Heerlen, Netherlands
Netherl + s: 39,200.00 eur - 58,800.00 eur; bonus/...
Order-to-cash processes
Complaint and dispute resolution
Sales team and customer support
You will lead with purpose, breaking down barriers to innovation in a more connected, compassionate world

Job Summary

  • You will lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
  • Responsibilities include supporting day-to-day Order-To-Cash processes, recording, analyzing, and solving disputes, and efficiently answering sales team and customer requirements.
  • Medtronic offers a competitive Salary and flexible Benefits Package, with a pay range of 39,200.00 EUR - 58,800.00 EUR in the Netherlands.

Matching Summary

You will lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

Salary

Netherlands: 39,200.00 EUR - 58,800.00 EUR; Bonus/Equity: MIP eligible; Benefits: Flexible Benefits Package

Skills & Requirements

Must-have

  • Order-To-Cash processes
  • Complaint and dispute resolution
  • Sales team and customer support
  • English and Italian language proficiency
  • Customer satisfaction focus

Nice-to-have

  • Pro-active team player
  • Drive for execution and results
  • Build lasting relationships
  • Personal growth opportunities

Key Requirements

  • Bachelor's degree or MBO+
  • 2+ years customer service experience
  • 2+ years order management experience
  • Computer literacy (MS-Office)
  • Work within 80km of Heerlen

Work Rights

Must be present in the office by 80% of working hours

Tailored Resume

Cover Letter