The AI Success Manager will collaborate closely with internal and external teams to drive renewals, upsells, and expansions, while overseeing the design and execution of AI use cases
Job Summary
The AI Success Manager will collaborate closely with internal and external teams to drive renewals, upsells, and expansions, while overseeing the design and execution of AI use cases.
This role requires conducting analysis using Excel and SQL, building compelling presentations to communicate customer insights, and acting as the voice of the customer to influence product development.
Braze offers a comprehensive Total Rewards package including equity grants, competitive compensation, and benefits designed to foster work-life harmony.
Matching Summary
The AI Success Manager will collaborate closely with internal and external teams to drive renewals, upsells, and expansions, while overseeing the design and execution of AI use cases.
Salary
Base: $157,400.00 - $185,100.00/year; Bonus/Equity: OTE $189,600.00 - $223,000.00/year; Benefits: Comprehensive Total Rewards package including equity grants
Skills & Requirements
Must-have
customer success management
AI use case design
data-driven presentations
SQL analysis
executive-level relationships
customer needs synthesis
Nice-to-have
entrepreneurial mindset
people person
technology enthusiast
structured and organized
clear communicator
bias toward action
Key Requirements
Prior Strategy Consulting experience preferred
Familiarity with data science or machine learning is a strong plus