It Production Support

DXC Technology Australia & New Zealand

Petaling Jaya, Malaysia
Hybrid
It service management
Data feeding tools (mq, ftps)
Sql (oracle)
DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds

Job Summary

  • DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.
  • The role involves managing production stability, incident resolution, and continuous improvement while collaborating closely with business support, infrastructure, and IT service teams across global locations.
  • DXC Technology prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances.

Matching Summary

DXC Technology helps global companies run their mission-critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds.

Skills & Requirements

Must-have

  • IT Service Management
  • data feeding tools (MQ, FTPs)
  • SQL (Oracle)
  • incident and problem management
  • IT ticketing systems (Remedy, ServiceNow, JIRA)

Nice-to-have

  • strong analytical and problem-solving skills
  • excellent communication and coordination
  • proactive, structured, dynamic environment management
  • finance, banking, or insurance industry experience

Key Requirements

  • 2–6 years of experience (Experienced)
  • More than 6 years of experience (Senior)
  • Bachelor’s or Master’s degree
  • ITIL certification is an advantage

Work Rights

Not specified

Tailored Resume

Cover Letter