Patient Service Representative (psr) Lead - Clinic

Ohiophose

Base: $21.85 - $32.80; bonus/equity: not specified...
Not specified (likely in-person based on responsibilities).
Oversees daily patient service activities
Educates staff on changes
Orders supplies according to budget
The Patient Service Representative (PSR) Lead at Ohiophose is a full-time role responsible for overseeing the patient service area, ensuring operational efficiency, and providing leadership and training to staff. The position requires experience in patient access or related fields, strong communication skills, and the ability to manage multiple priorities effectively

Job Summary

  • Oversees the daily activities of the patient service area to ensure department standards are met and educates staff of any changes pertinent to their roles.
  • Assists with human resource responsibilities, which may include interviewing and selection of new employees, staff development, resolution of employee concerns, and employee engagement.
  • Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more.

Matching Summary

Match Score: 85

The Patient Service Representative (PSR) Lead at Ohiophose is a full-time role responsible for overseeing the patient service area, ensuring operational efficiency, and providing leadership and training to staff. The position requires experience in patient access or related fields, strong communication skills, and the ability to manage multiple priorities effectively.

Salary

Base: $21.85 - $32.80; Bonus/Equity: Not specified; Benefits: Yes

Skills & Requirements

Must-have

  • Oversees daily patient service activities
  • Educates staff on changes
  • Orders supplies according to budget
  • Identifies staffing needs
  • Acts as a resource to staff
  • Creates electronic health record
  • Ensures patient safety compliance

Nice-to-have

  • Demonstrates Advocate Health purpose
  • Motivates professional growth
  • Handles large workloads with interruptions
  • Excellent service recovery skills
  • Collaborates with physicians and clinical team

Key Requirements

  • Two years of experience
  • High school diploma or GED
  • Must be able to handle large workloads
  • Must be able to stand and sit for extended periods

Work Rights

Not specified

Tailored Resume

Cover Letter