Service Sales Officer

57

Proactive telesales experience
Customer relationship development
Contract renegotiation skills
The role involves proactive telesales to create opportunities for core customers including maintenance contract conversions and new digital services

Job Summary

  • The role involves proactive telesales to create opportunities for core customers including maintenance contract conversions and new digital services.
  • Responsibilities include managing cancellation risks, defending price escalations, and supporting the sales team by qualifying leads and scheduling visits.
  • KONE fosters an innovative culture focused on employee engagement, sustainability, and ethical business practices while offering career growth opportunities.

Matching Summary

The role involves proactive telesales to create opportunities for core customers including maintenance contract conversions and new digital services.

Skills & Requirements

Must-have

  • Proactive telesales experience
  • Customer relationship development
  • Contract renegotiation skills
  • CRM data management
  • Lead qualification and scheduling

Nice-to-have

  • Experience in elevator maintenance industry
  • Strong negotiation abilities
  • Collaborative team player
  • Market research capabilities
  • Ethical business practices

Key Requirements

  • Sales plan execution capability
  • Ability to handle customer complaints
  • Proficiency with CRM tools

Work Rights

Not specified

Tailored Resume

Cover Letter