Med Info Assoc I (pipeline)

Thermo Fisher Scientific UK

Mexico City, Mexico
Technical and medical information inquiries
Adverse event and product complaint intake
Client-approved resource utilization
Provides technical and medical information, and performs intake of adverse events/product complaints with quality customer service

Job Summary

  • Provides technical and medical information, and performs intake of adverse events/product complaints with quality customer service.
  • Analyzes and researches inquiries, documents interactions according to organizational, client, and regulatory guidelines.
  • Maintains knowledge of project and corporate policies, procedures, client products, SOPs, protocols, GCPs, and all applicable regulatory requirements.

Matching Summary

Provides technical and medical information, and performs intake of adverse events/product complaints with quality customer service.

Skills & Requirements

Must-have

  • Technical and medical information inquiries
  • Adverse event and product complaint intake
  • Client-approved resource utilization
  • Regulatory guideline adherence
  • Advanced/fluent English communication

Nice-to-have

  • Positive and professional demeanor
  • Independent and team collaboration
  • Medical literature research

Key Requirements

  • High school diploma or equivalent
  • 4+ years of relevant experience
  • 1+ year medical/life-sciences experience
  • Formal academic/vocational qualification

Work Rights

Not specified

Tailored Resume

Cover Letter