The Customer Support Solutions Lead Engineer provides support to GA regional units to design, promote and execute a differentiated offer and solve after sales issues for all GA Solutions portfolio
Job Summary
The Customer Support Solutions Lead Engineer provides support to GA regional units to design, promote and execute a differentiated offer and solve after sales issues for all GA Solutions portfolio.
The role involves designing solutions for Substation control, Protection and Monitoring, including demonstrators for qualification and promotion purposes.
Responsibilities include auditing project designs, coaching regional teams, and leading taskforces on strategic projects covering the complete GA PAC PGP portfolio.
Matching Summary
The Customer Support Solutions Lead Engineer provides support to GA regional units to design, promote and execute a differentiated offer and solve after sales issues for all GA Solutions portfolio.
Skills & Requirements
Must-have
Substation control, Protection and Monitoring
design of system architecture
communication protocols as IEC61850
customer focused
technical project execution
Nice-to-have
mentoring and coaching abilities
strategic awareness and tactical implementation
Six sigma/lean
Key Requirements
Bachelor’s degree in Electrical Engineering
Very strong experience leading technical project execution
Strong experience with computer technology, protection and control system design