Billing Operations Specialist

WHIP INDUSTRIES, INC

Mexico City, Mexico
Base: $6 - $8 ph; bonus/equity: not specified; ben...
On-site
Generate and send accurate invoices
Manage high-volume outbound calls
Resolve billing discrepancies and disputes
Whip Industries, Inc. is seeking a detail-oriented Billing Operations Specialist to manage invoicing, customer accounts, and high-volume communication to resolve billing issues. The ideal candidate should have relevant experience in billing and collections, strong organizational skills, and a customer-focused approach

Job Summary

  • The role is responsible for generating invoices, managing customer accounts, and conducting high-volume outbound communication to resolve billing matters.
  • Candidates must have experience working in collections or past-due account environments within the auto, mobility, rideshare, or fleet industries.
  • The position requires strong organizational skills and the ability to utilize spreadsheets to track billing activity and payments effectively.

Matching Summary

Match Score: 85

Whip Industries, Inc. is seeking a detail-oriented Billing Operations Specialist to manage invoicing, customer accounts, and high-volume communication to resolve billing issues. The ideal candidate should have relevant experience in billing and collections, strong organizational skills, and a customer-focused approach.

Salary

Base: $6 - $8 per hour; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Generate and send accurate invoices
  • Manage high-volume outbound calls
  • Resolve billing discrepancies and disputes
  • Utilize Google Sheets or Excel for tracking
  • Experience in collections or past-due accounts

Nice-to-have

  • Strong written and verbal communication skills
  • Comfortable handling difficult conversations
  • Ability to negotiate payment resolutions
  • Spanish language proficiency
  • Experience with CRM platforms like Textline or Aircall

Key Requirements

  • 1–3+ years of experience in billing or collections
  • Experience in high-volume outbound calling environments
  • Proficiency in Google Sheets or Excel
  • Familiarity with CRM or billing platforms

Work Rights

Not specified

Tailored Resume

Cover Letter