Customer Banking Specialist - Deloraine (24 Hours/week)

CommBank

Deloraine, Australia
Not specified; not specified; not specified
24 hours/week, part-time, predetermined roster (monday - friday, 9.30am - 1.30pm)
Part-time availability monday to friday
9.30am to 1.30pm roster coverage
Strong customer service passion
CommBank is seeking a part-time Customer Banking Specialist for their Deloraine branch, focusing on delivering exceptional customer service and facilitating financial solutions. The role involves building personal connections with customers, understanding their banking needs, and referring them to specialists as necessary

Job Summary

  • This role serves as the public face of the bank, delivering a seamless banking experience to over 10 million customers.
  • You will build personal connections with customers by conducting Financial Health Checks and assisting them with digital banking options.
  • The position involves proactively calling customers to invite them into the branch for appointments while adhering to strict bank processes.

Matching Summary

Match Score: 85

CommBank is seeking a part-time Customer Banking Specialist for their Deloraine branch, focusing on delivering exceptional customer service and facilitating financial solutions. The role involves building personal connections with customers, understanding their banking needs, and referring them to specialists as necessary.

Salary

Not specified; Not specified; Not specified

Skills & Requirements

Must-have

  • Part-time availability Monday to Friday
  • 9.30am to 1.30pm roster coverage
  • Strong customer service passion
  • Ability to use in-branch technology
  • Financial Health Check assessment skills

Nice-to-have

  • Passion for doing the right thing
  • Community event participation interest
  • Holistic solution provider mindset
  • Comfortable working independently
  • Team safety and wellbeing focus

Key Requirements

  • Available for predetermined roster hours
  • No specific degree mentioned
  • No visa sponsorship mentioned

Work Rights

Not specified

Tailored Resume

Cover Letter