Customer Experience Advisor | S1 | Retail Banking | Carmarthen

SANTANDER CONSUMER BANK S.p.A

Carmarthen, United Kingdom
Base: £25,000; bonus/equity: £500 annual cash allo...
Proven customer service experience
Face to face or telephony background
Effective communication with customers
The role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions and queries

Job Summary

  • The role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions and queries.
  • Santander is evolving into a technology-driven organization where employees are expected to embrace innovation and challenge what's possible.
  • The position offers a starting salary of £25,000 plus an annual cash allowance and comprehensive benefits including pension contributions and healthcare.

Matching Summary

The role involves acting as the first point of contact for customers in branch or over the phone while assisting with day-to-day transactions and queries.

Salary

Base: £25,000; Bonus/Equity: £500 annual cash allowance; Benefits: 8% pension contribution, 25 days holiday, healthcare, share plans

Skills & Requirements

Must-have

  • Proven customer service experience
  • Face to face or telephony background
  • Effective communication with customers

Nice-to-have

  • Desire to go above-and-beyond for customers
  • Flexible can-do approach to work
  • Openness to broad range of activities

Key Requirements

  • Right to work in the UK

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter