Communications Operator

Metrolinx

Toronto, Canada
Start rate: $39.98phly; shift duration: 40 hours/w...
On-site
Emergency call monitoring and triage
Cctv and radio communication systems
Cpic and paris database access
The Transit Safety Communications Operator is responsible for receiving, monitoring, assessing, and managing incoming emergency calls to ensure public and employee safety

Job Summary

  • The Transit Safety Communications Operator is responsible for receiving, monitoring, assessing, and managing incoming emergency calls to ensure public and employee safety.
  • This role requires operating various computerized communications consoles and accessing confidential police information systems like CPIC and PARIS to relay critical data.
  • The position offers a competitive start rate of $39.98/hourly with a continental shift schedule designed to support 24/7 operational coverage.

Matching Summary

The Transit Safety Communications Operator is responsible for receiving, monitoring, assessing, and managing incoming emergency calls to ensure public and employee safety.

Salary

Start Rate: $39.98/hourly; Shift Duration: 40 hours/week; Contract Type: Full-Time (Maternity Leave Cover)

Skills & Requirements

Must-have

  • Emergency call monitoring and triage
  • CCTV and radio communication systems
  • CPIC and PARIS database access
  • Incident command and response coordination
  • Critical public safety communicator test

Nice-to-have

  • Strong judgment under pressure
  • Collaborative team environment
  • Excellent oral and written communication
  • Experience with emergency services liaison

Key Requirements

  • Post-secondary college certificate in Emergency Telecommunications or equivalent experience
  • Minimum 12 months related dispatching or communications experience
  • Pass Ontario Provincial Police security clearance and fingerprinting
  • Successful completion of Critical Public Safety Communicator test
  • Must be legally entitled to work in Canada

Work Rights

Must be legally entitled to work in Canada

Tailored Resume

Cover Letter