Customer Service Representative

VELUX Group

Sopron, Hungary
Competitive renumeration; bonus earning possibilit...
Hybrid (2 days home office per week)
Fluent in german language
Strong english command
Sales lead conversion skills
VELUX Group is seeking a German-speaking Customer Service Representative for their Online Sales Organization in Sopron, Hungary. The role involves providing excellent customer service and sales support, with a focus on the German and Austrian markets, while promoting a culture of sustainability and growth within the company

Job Summary

  • The role focuses on increasing sales by efficiently converting incoming leads from websites for the German and Austrian markets.
  • Employees will provide excellent after-sales support regarding delivery, claims, returns, and installation difficulties while managing Business to Installer accounts.
  • The company offers a hybrid working model with two days of home office per week and competitive remuneration including performance bonuses.

Matching Summary

Match Score: 85

VELUX Group is seeking a German-speaking Customer Service Representative for their Online Sales Organization in Sopron, Hungary. The role involves providing excellent customer service and sales support, with a focus on the German and Austrian markets, while promoting a culture of sustainability and growth within the company.

Salary

Competitive renumeration; Bonus earning possibilities based on performance; Not specified base amount

Skills & Requirements

Must-have

  • Fluent in German language
  • Strong English command
  • Sales lead conversion skills
  • ERP system proficiency
  • MS Office Excel user

Nice-to-have

  • DIY product knowledge
  • Economics or finance background
  • Additional second language
  • Proactive account management
  • Team collaboration spirit

Key Requirements

  • Secondary school qualification minimum
  • Fluent German spoken and written
  • Strong MS Office skills required

Work Rights

Not specified

Tailored Resume

Cover Letter