Associate-contact Centre

AIA

Cyberjaya, Malaysia
Excellent customer service skills
Experience with crm systems
Ability to resolve complaints
AIA aims to help a billion people live Healthier, Longer, Better Lives by 2030

Job Summary

  • AIA aims to help a billion people live Healthier, Longer, Better Lives by 2030.
  • Representatives will provide support to policy holders and financial service consultants.
  • The role involves driving automation and system optimization initiatives.

Matching Summary

AIA aims to help a billion people live Healthier, Longer, Better Lives by 2030.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Experience with CRM systems
  • Ability to resolve complaints

Nice-to-have

  • Continuous improvement mindset
  • Strong communication skills
  • Team player attitude

Key Requirements

  • Basic knowledge of life insurance
  • Ability to meet service targets
  • Experience in customer servicing

Work Rights

Not specified

Tailored Resume

Cover Letter